Earthling Bot - Bot Unresponsive / Slow – Incident details

All systems operational

Bot Unresponsive / Slow

Resolved
Minor outage
Started about 4 years agoLasted about 1 hour
Updates
  • Resolved
    UTC
    Resolved

    This issue has been resolved.

  • Monitoring
    UTC
    Monitoring

    The team has implemented a fix at our host, along with a fix on our side regarding data. We are monitoring the results, and a reload of the bot is underway.

  • Identified
    UTC
    Identified

    We are aware of an issue regarding the bot not responding, or responding very slowly. The issue has been identified and has been linked to our host, they are working on a fix.