Earthling Bot - Notice history

This incident has been resolved.

DC Update:

"Our onsite team is currently bringing our UPS Systems online. We have our UPS vendor onsite assisting with this as we bring up UPS-4 and then UPS-R after that.

As these systems are brought online, we will concurrently work on bringing carriers up.

We are currently at 30% for completion toward bringing the site back online and the revised ETA for bringing up the critical infrastructure systems is approximately 6 hours. We are still planning for an evening time frame when clients will be able to come back on site."

The EWR Secaucus data centre remains powered down at this time per the fire marshal, resulting in our servers being offline. We want to apologise for the downtime. This is out of our hands and we are unable to access any of our servers due to the outage, you may keep up-to-date with their investigation and updates here: https://status.royalehosting.net/incident/231234

We are continue to monitor the status regarding our providers providers datacenter, if you haven’t read, a fire has broke out local to the data centres. It is something that nor us or Pixelnest (our main providers) can solve.

Our bots will come back on automatically once servers are back online.

This incident has resulted in our bots offline again. This is something out of our reach, you may view their status here: https://status.royalehosting.net/incident/231234

This incident has been resolved.