Earthling - Notice history

Discord Bot experiencing degraded performance

Discord Bot - Degraded performance

100% - uptime
Aug 2023
Sep 2023
Oct 2023

API - Operational

100% - uptime
Aug 2023
Sep 2023
Oct 2023

Website - Operational

100% - uptime
Aug 2023
Sep 2023
Oct 2023

Notice history

Oct 2023

Dashboard Offline & Voting Failing
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    We have put these systems under maintenance while we fix all the issues.

  • Investigating
    Investigating

    We are currently investigating this incident.

Losing Connection
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating an incident regarding the Discord Bot disconnecting from Discord, resulting in the bot going offline.

Sep 2023

Increased Application Error
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating an issue regarding Earthling going on and offline every so often.

Increased Application Errors
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We have identified and resolved an issue regarding Earthling that resulted in the bot going online and offline over the past 5 hours, we are monitoring the results.

Increased Application Errors
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    We are currently investigating this incident.

Increased Bot Latency
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    We are currently investigating this incident.

"Quote This" Module Failing
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

Aug 2023

Voting Confirmation Messages & Rewards Failing
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    We are continuing to work on a fix for this incident. We have also pushed through any failed votes.

  • Investigating
    Investigating

    We are currently investigating this incident.

Increased Bot Latency
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    The problem seems to have resolved itself, we are currently monitoring the result.

  • Investigating
    Investigating

    We are currently investigating this incident.

Increased Bot Errors
  • Resolved
    Resolved

    We became aware of an issue regarding the bot being unresponsive and the latency over the past 12 hours has been jumping up and down. Along with this, our server crashed last night and quickly restarted itself; however, failed to cache in around 10,000 of our users.

    We have performed a server restart in hopes this will fix our issues.

Aug 2023 to Oct 2023

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